Shopping + advice from the comfort of your own home

To new parents and parents-to-be, we want to help you find your feet with our bespoke expert and impartial advice. We offer free video call appointments so you can access the advice you need at a time and place to suit you. We offer two types of video calls to connect with our nursery specialists...

Video call our nursery
specialists now

Need a quick expert opinion? Video call our nursery specialist through a one-way call (don't worry, you'll see them but they can't see you!) All you need to do is click the icon below and allow your microphone.

Book a video call
appointment

If you can't call us right now, or need a bit more extra time with our nursery specialists, book an in-depth one-to-one 1.5 hour appointment to guide you through everything you need to know on baby shopping at a time that suits you.

Receive personalised advice and take a closer look at our products

If you book an appointment, we will ask you to complete a questionnaire before to help us create bespoke product suggestions. Our nursery specialists can answer any questions you have and offer impartial tailored advice to suit your lifestyle and budget. Whether you're preparing a list for your new arrival or wondering what next stage car seat you need, our specialists are here to help you!

Placing an order

Our nursery specialists can help you save your favourite items to review later, if you’d like a little time to think about it. Found a product you love? Just let your nursery specialist know what you’d like to add to your basket and they’ll complete your order with you.

Shop your way

Once you’ve finished your video call, you don’t have to make a decision about your shopping list there and then. Feel free to complete your order online, over the phone or with our customer support team on Web Chat, all from the comfort of your home, or you can visit our Surrey store.

Or book an in-store appointment

Book an in-depth one-to-one 1.5 hour appointment at our lovely and welcoming Surrey store. Taking place in your own private room, our specialists will guide you through everything you need to know on parenting essentials. You can rest assured that our store and appointment area is COVID secure and safe.

Don't just take our word for it...

"Esma has been so lovely, helpful, friendly and straight to the point. Many thanks for providing such a lovely customer service. You really made my day."
"Delighted with the service today. Great to see a real person and have the opportunity to discuss options and compare pushchairs. Thank you so much."
"Very clear audio and video with no lagging. Super friendly and energetic staff with lots of helpful product knowledge. Highly recommend this service."
"What a friendly, super helpful lady! Was late to my appointment and still took the time to call me and reorganise. So so informative, thank you."